These terms will govern any orders placed with GZR Gear LLC (referred to below as “GZR Gear”) and its affiliates; please read these terms prior to placing any order. By submitting an order on GZRGear.com, customers are hereby agreeing to all the terms and conditions as set forth below. This agreement is in lieu of a written consent and will be binding by both the customer and/or their representative(s).
GZR Gear™ specializes in custom printed banners for medical walkers. GZR Gear strives to deliver the highest quality and exceptional service at the lowest prices. GZR Gear is committed to meet customers’ needs and exceed their expectations.
Payment is due in full prior to commencement of production. We accept payments in the form of Visa, MasterCard, American Express, Discover, and Diner's Club. GZR Gear will not ship any order prior to payment. GZR Gear may sub-contract third parties to process payment.
Credit card statements will show payment to GZRGear.com.
Online orders placed with a valid email address will receive a confirmation email. Customers are responsible for reviewing and approving their artwork prior to the payment process. All online orders stay in an automated system with little or no human interactions, therefore any creative mistakes will not be seen or corrected.
All promotional codes are temporary and subject to be changed or canceled at any time. Please note these promotions cannot be combined and only one promotional code can be applied per order.
Order Subtotal amount does not include Sales Tax. By law, Sales Tax must be collected on all shipments to Missouri addresses and cannot be waived, unless (per Missouri State Law) the purchase orders are for business purposes and customer can provide a State Tax ID or Tax Exempt Certificate at time of purchase.
Additional Order Information
GZR Gear reserves the right to refuse service to anyone at any time for any reason. GZR Gear also reserves the right to not produce phrases or photos that are determined to be offensive, vulgar, or violent. Once the online purchase process is finalized, changes cannot be made (including, but not limited to, artwork, shipping address, billing information).
Proofing and Order Previews
Proofs and order previews within our website require customers to preview and approve a product prior to purchase. Website proofs are approximate previews and do not guarantee an exact match due to several factors beyond GZR Gear’s control, including customer monitor settings.
Spam Filters - Firewalls
GZR Gear is not responsible for failure of any email communication to customers due to incorrectly spelled email addresses, non-working email address or spam filters. Check spam or deleted folders to ensure that these important emails are not blocked due to personal computer firewalls or spam filters.
When placing an online order, if you press 'SUBMIT' more than once your order might be duplicated. Customer is responsible to inform GZR Gear of any duplicate charges; duplicate orders will be cancelled if not already produced. GZR Gear cannot guarantee cancellation of duplicate orders.
By placing an online order, the customer is giving GZR Gear the permission to charge the credit card they provide. By agreeing to this policy, the customer cannot charge back the amount of the order to avoid payment.
Changing The Order
Orders may ONLY be changed within 5 minutes of the order being placed (payment submitted) but it is not guaranteed. Changing the order includes correcting a misspelling or message.
Cancellation of Order
Online orders cannot be canceled, except in the case of duplicate orders (see “Bank Charges” above).
Artwork / Right to Use
When placing an online order, customers have the option to attach their own artwork. “Artwork” includes any design, logos, photographs, and shape/color combination. No trademark or copyright artwork should be used by a customer without permission from owner of the trademark artwork. Customers assume complete responsibility to obtain said permission. If you upload designs or make changes to products in any way (for example, adding custom text), you represent and warrant to GZR Gear that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. GZR Gear may, in its sole discretion, refuse to print any designs or text that you submit. However, GZR Gear is not obligated to review any of your submissions. You agree to (i) indemnify and (ii) release GZR Gear from all liability (including costs and attorney's fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of GZR Gear’s site and service.
Five grommets are used on all GZR Gear vinyl walker banners for use in affixing banners to walkers. Artwork layouts attempt to show position and size of these five grommets, but minor (less than ¼”) variances may occur in finished product.
Production / Shipping Time
All timelines include both production and shipping and are stated in business days. Holidays are not included in ‘business days’. Please note that GZR Gear is not responsible for shipping delays due to any unforeseeable circumstances, including weather, acts of God, and US Postal Service delays.
Standard Production/Delivery time is typically 5-10 business days. The customer must pay standard shipping costs which are displayed at checkout.
GZR Gear currently only ships via USPS Priority Mail to residential and business addresses within the United States. GZR Gear does not currently ship to international addresses.
GZR Gear will not be held responsible either in the event the customer is not available for delivery or the customer refuses delivery. USPS shipping normally takes between 3 to 5 business days.
30-day unconditional guarantee on workmanship and materials. Please contact Customer Service for replacement.
All orders should be checked immediately upon receipt. All customer claims must be reported within 7 calendar days upon receipt of goods.
GZR Gear will first examine the order. If the message / artwork does match the approved order, GZR Gear will not be liable for reprinting the order.
If the message / artwork does not match the order, customer will be required to email a picture to info@GZRGear.com to verify the mistake. For color issues, customer may be required to send banner back to GZR Gear. GZR Gear will reprint and mail the defective banner at no cost to the customer.
When an error has been confirmed, (upon following instructions under "Guarantee Policy" above) GZR Gear will make every attempt to promptly reprint the order with the error(s) corrected.
All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyrights of GZR Gear. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written consent from GZR Gear.
Limitation of Liability
In all circumstances, GZR Gear maximum liability is limited to the purchase price of the products sold. GZR Gear will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. GZR Gear will not be liable for any third-party claims for damages against the customer, nor for malfunction of product, cause of delays, or injury. GZR Gear is not responsible for the actions, content, information, or data of third parties. You release us, or directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against GZR Gear or any related third parties. If you are a California resident, you waive California Civil Code §1542, which says in full: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him just have materially affected his settlement with the debtor.”
This Agreement shall be governed exclusively by Missouri Law and all claims arising out of or relating in any manner, directly or indirectly, to this Agreement shall be litigated exclusively in Federal or State Courts of St. Louis County, Missouri. Further, both customer and GZR Gear consent to personal jurisdiction in those Courts in Missouri.